Archive for the ‘Lexus 350 Paint Problems’ Category

Useless and patronizing are the words many consumers use to describe Lexus management and their response to alleged paint defects with Lexus vehicles. Now the Lexus story has taken a more dangerous turn involving unintended acceleration problems causing safety concerns.

As reported March 10 by the Washington Post, investigators who conducted a 2007 inquiry found that at least three of every 100 Lexus ES 350 owners in Ohio reported experiencing unintended acceleration issues. 

“Anything over 1 percent would raise a red flag, particularly for the manufacturer,” said James C. Fell in the story. Fell worked at the National Highway Traffic Safety Administration for 30 years, as well as served as chief of research for traffic safety programs. 

Lexus is a subsidiary of Toyota Motor Corp., which has found itself in the hot seat because of massive recalls tied to problems with its Toyota and Lexus brands. To date, 8.1 million vehicles worldwide have been recalled by Toyota, with the possibility of more to come.

In December 2009, an article in Consumer Reports stated that 41% of the sudden acceleration complaints received at the National Highway Traffic Safety Administration (NHTSA) in 2008 were related to Toyota and Lexus.

A March 10, 2010, Associated Press report says that class action lawsuits related to Toyota’s recalls over unintended acceleration could wind up costing the automaker $3 billion or more. The common allegation in the lawsuits centers on whether Toyota knew about accelerator problems and concealed them from buyers.  

Federal prosecutors have launched a criminal investigation into Toyota’s safety problems, and the Securities and Exchange Commission (SEC) is looking into what the automaker revealed to investors and consumers about past acceleration complaints.

Paint issues have become a growing source of frustration for many Lexus owners. Some consumers report that vehicles as new as 30 days are already showing signs of paint chipping on the car’s hood, as well as on the side mirrors. To the dismay of Lexus owners, however, the dealerships don’t appear to be coming up with an effective resolution. 

A simple Google of “Lexus paint problems” will produce a rash of complaints from Lexus owners who all voice similar dissatisfaction with their Lexus purchases. Whether it’s a paint quality issue, faulty workmanship or defective paint in general, it’s not what buyers expect in a premium, high-priced vehicle like the Lexus.

The bottom line: More and more once-proud Lexus owners are fast becoming unhappy customers. If you purchased or leased a Lexus automobile and experienced chipped or nicked paint and/or scratches on the car’s painted surface, contact us today. 

Lexus paint problems are sending buyers into overdrive, with many venting their frustration on the Internet via automotive forums. Their common complaint: Paint chipping issues with the Lexus 350, a pricey automobile that runs upwards of $35,000. 

Lexus buyers apparently have been voicing complaints about Lexus paint issues for several years now, with no resolution in sight. Lexus dealers provide an array of “reasons” for the problems, ranging from insects stuck in the protective cover to rail dust that settles during shipping. Buffing and retouching reportedly provide only a band-aid solution. 

Lexus, incidentally, is a division of Toyota Motor Corporation. Toyota is the Japanese car company that has been in the news lately for defects and problems associated with brakes on new Prius hybrids. Those problems have now led to the recall of 8.5 million vehicles. Earlier this week, the government ordered Toyota to turn over documents related to the recalls, pressing to find out how long the automaker knew about the safety defects before taking action.

If you purchased or leased a Lexus automobile and experienced chipped or nicked paint or scratches on the painted surface, contact us today. We would like to hear from you.

The Lexus slogan is “The Pursuit of Perfection.” But apparently that perfection doesn’t apply to the quality of paint used on certain Lexus models, including the Lexus ES 350. A number of Lexus owners have come forward with complaints of inferior paint, citing everything from paint that chips away easily to issues of blistering and flaking. 

Online posts in any number of automotive forums shed further light on the apparent dissatisfaction among Lexus owners over paint quality issues. One owner reports “multiple small chips to the white base on front hood near grille, as well as lots of swirl scratches on body without any good explanation.” 

Another user states that, “Previous vehicles from other automakers have never experienced anywhere near the number of chips that the Lexus has. My 10-year-old Accord looks pristine by comparison.” 

At a price of $35,000 and up, quality should be priority No. 1 for Lexus. Judging by the growing number of complaints, however, over alleged defects in the quality of paint being used on certain Lexus models, Lexus has some repair of its own to do.

If you purchased or leased a Lexus automobile and experienced chipped or nicked paint or scratches on the painted surface, contact us today. We would like to hear from you.

The Lexus ES 350 is supposed to be a top-of-the-line, luxury vehicle. Instead, many owners of the Lexus 350 are discovering that the car’s $35,000-plus price tag is unable to live up to all that it promised.

Specifically, consumers are reporting ongoing problems over the paint quality of their Lexus ES 350 automobiles, as well as other Lexus models. Lexus owners say that the paint on their vehicles chips, flakes away or blisters far too easily and that rust spots often appear shortly after they have purchased their car. The paint issues are especially prevalent with darker colors of paint.  

A quick google of “Lexus paint problems” or “Lexus paint defects” confirms these issues, providing a lengthy list of owner complaints.

The bottom line: In a growing number of cases, Lexus car owners are finding that their car payments will likely far outlast the paint job on their vehicle. If you purchased or leased a Lexus automobile and experienced chipped or nicked paint or scratches on the painted surface, contact us today. We would like to hear from you.